Related to my previous assignment on developing a prototype for a lashlift practitioner, I visited another lashlift colleague of my friend to find out more about the profession.
Workplace Documentation:
Elly, actually works as a home-based beautician, with her work site set up in her own room. Below is an image of her work site.
She arranges hers tools into this black multi-layered tray beside the bed.
Some of the key tools used:
- Silicon Pads
- Cotton Pads
- Lash Glue
- Lash Tint
- Cotton Bud
- Alcohol Swab
- Mask
- Gloves
- Y-tool (to separate lashes)
- Sharp tool with hook
- Cling Wrap
- Scissors
- Eye Mask
Process Documentation:
I actually got a chance to observe the process at the side while having Elly explain to me the procedures step by step. It was an enriching experience as I got to realize the purpose of the different tools. One of the key pain point for a lash lift beautician is really the large number of tools required which can be messy at times.
Pain Points:
- Edge of Silicon Pads are too thick to fit perfectly.
- Certain tools such as the Y-tool and sharp hook tool can be combined to maximise efficiency
- Worksite area is too small which can be inconvenient at times resulting in tools dropping frequently.
- Tool organisation area can be messy at times as there are no specific slots allocated for each different kinds of equipment.
- Because of the number of tools required, it is almost impossible to bring the service outdoors on-the-go.
- A significant amount of time is also required to set up before each customers comes.